Project questions
What sorts of projects do you work with?
We work with a variety of machines and materials, and this allows us to complete a variety of projects: custom t-shirts, decals, posters, canvas prints, buttons, magnets and so much more.
Keep in mind that not all of this is reflected in our catalog, and some projects currently require direct contact.
What materials are available for my custom project?
It depends on what you want to create. We have quite a few options, and we're more than happy to discuss acquiring something specific for your project.
Take a look at our already available materials, or feel free to contact us regarding a material you don't see.
Which file formats do you accept?
In most cases, we prefer .PDF files, but we're willing to work with .AI files, .PSD files, .EPS files, .TIF files, .JPEG files, and .PNG files. Just keep in mind that your artwork file must be properly scaled to the actual size of your project.
Keep in mind that some types of projects require SVGs to operate properly- this is indicated in their descriptions, and the team can help guide you through processes not yet listed on our website.
How Should I set up my file?
The short answer is that it depends. Take a look at our artwork requirements and what should be included in your file here:
Shipping Questions
Do you ship internationally?
Not currently. We have a license to do business in the United States of America.
How long does shipping usually take?
We work hard to ensure a 48-hour turnaround on most projects. This means that it should take no longer than 5 days to receive your order.
Do you offer rush orders?
We do, but it's important to note that the shipping cost on these orders will increase dramatically and that you will need to connect with us directly. If you're in or near the Nebraska area, you're also welcome to come and pick it up.
What should I do if my project arrives damaged?
Contact us immediately. We'll do everything we can to make it right.
Take a look at our policies here:
Business Questions
I'm working with/for a business. Can you offer us any benefits?
YES! We are well versed in working with both large and small businesses to deliver ideal (and affordable) outcomes. We offer discounts on bulk orders, we take registered reseller certificates, and we're always ready to take a call: there are no robots here.
If I am shopping for a business, what forms will I need?
It depends! If you're a Nebraska reseller, we can and will happily use Nebraska Form 13. For reseller forms across state lines, we use the Uniform Sales and Use Tax Certificate. These are both valid 3 years from the date of signature.
How Should I Place a Bulk order?
You'll want to contact us directly. While we do offer some price scaling via the website, it caps out at 1,000, and we may be willing to offer you a better deal depending on the specifics of the agreement.
I'm Hosting an Event, and I need this stuff tomorrow. Can you do that?
Yes, but only along certain guidelines, as rush orders constitute an order that is going to be ready in 24 hours or less:
- You need to CALL us. We cannot guarantee that we will make contact in time if wee receive a contact form through our business backend or an email.
- It is dependent on your artwork. Please keep in mind that your artwork file should be ready by the time you call us. A simple PDF and an explanation of what you want us to do with it is fine, but we cannot do flex finish on short demand.
- It is dependent on media. If we don't have your media on-site at the time of your call, we'll make that clear immediately. Shipping times on large-format media range anywhere from 2 days to 2 months, so if you're looking for a large amount of media very fast, be prepared to choose from what we have in house.
- It is dependent on quantity. We're gonna do our darndest, but there are only four of us. We're incredibly fast, but not fast enough to print 5,000 large-scale graphics overnight.
Our Phone Number: 402-709-5262